bg345 Terms and Conditions

1 Introduction and Acceptance

Welcome to the bg345 platform. These terms and conditions ("Terms") apply between bg345 ("we", "us", "platform") and the user ("you", "member"). By registering on bg345 or using this site, you automatically agree to comply with all of these terms.

bg345 is a safe and reliable online casino and sports betting platform for players in Bangladesh. We provide our services using SSL encryption and following fair play principles. We reserve the right to change these terms at any time, and continued use of the platform after any change will be taken to mean that you have agreed to the updated terms.

2 Account Registration and Management

2.1 Registration Eligibility

To open an account on bg345, you must meet the following conditions:

• You must be 21 years of age or older.
• You must register with accurate and truthful information.
• Each person may open only one account — multiple accounts are strictly prohibited.
• You must conduct transactions in your own name and using your own payment method.

2.2 Account Security

It is entirely your responsibility to keep your account login details (username and password) confidential. You are not permitted to allow anyone else to use your account. If you suspect that your account has been accessed without authorisation, notify our support team immediately.

2.3 Identity Verification (KYC)

bg345 may request documents for identity verification at any time when required. You may need to submit a copy of your National Identity Card (NID), passport or driving licence. The platform reserves the right to suspend withdrawals until verification is complete.

3 Deposit and Withdrawal Policy

3.1 Deposit Rules

The following methods are accepted for depositing funds on bg345:

• bKash
• Nagad
• Rocket
• Upay
• Bank Transfer

The minimum deposit amount is ৳200 for each method. Deposited funds are generally added to your account instantly. Deposits made through a third party or from someone else's account are strictly prohibited.

3.2 Withdrawal Rules

The minimum withdrawal amount is ৳1,000. Withdrawal requests generally take 10 to 45 minutes to process. Account verification must be completed before withdrawing. bg345 may request additional documents to verify a withdrawal when necessary.

If a bonus wagering requirement has not been met, the funds associated with that bonus cannot be withdrawn.

3.3 Anti-Money Laundering

bg345 is firmly committed to preventing money laundering. If any suspicious financial activity is detected, we reserve the right to suspend the relevant account and notify the appropriate authorities.

4 Bonus and Promotion Terms

4.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳5,000. A minimum deposit of ৳200 is required to receive this bonus. The wagering requirement for the bonus is 25 times (25x) — meaning the bonus amount must be wagered 25 times before it becomes eligible for withdrawal.

4.2 Bonus Usage Rules

• Bonuses may only be used for placing bets and cannot be withdrawn directly.
• Each bonus has a specific validity period — any unused bonus will be cancelled after the period expires.
• Multiple bonuses cannot be claimed at the same time unless specifically permitted.
• Any attempt to claim a bonus through fraudulent means will result in account termination.

4.3 VIP Program

The bg345 VIP program has three tiers:

• Bronze: Weekly cashback up to 0.3%
• Silver: Weekly cashback up to 0.7%
• Gold: Weekly cashback up to 1.0%

Through regular active play, you can be automatically promoted to a higher VIP tier.

5 Gaming Rules

5.1 Fair Play Policy

bg345 believes in fair play. All of our game providers — including Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, Microgaming and NetEnt — use independently audited Random Number Generators (RNG).

5.2 Prohibited Activities

The following activities are strictly prohibited:

• Using any software, bots or automated systems to play games
• Collusion or placing bets in coordination with other players
• Exploiting any bugs or technical advantages
• Using the bonus system in a fraudulent manner

5.3 Technical Issues

If a game result is abnormal due to a server error or technical issue, bg345 reserves the right to void the bets for that round. The bet amount will be refunded in such cases.

6 Restricted Regions and Users

bg345 does not provide services to users in certain countries or regions where online gaming is prohibited by law. It is entirely your responsibility to ensure that using this service is legal from your location.

The following individuals are not permitted to register or use the platform:

• Any person under the age of 21
• bg345 employees or members of their immediate family
• Any person for whom professional gaming is prohibited in their country
• Those whose accounts have previously been closed due to fraud

7 Responsible Gaming

bg345 places the highest importance on responsible gaming. We believe that gaming should be for entertainment purposes only and not as a means to solve financial problems. Our platform provides the following protective tools:

• Deposit Limits: You can set daily, weekly or monthly deposit limits.
• Self-Exclusion: You can exclude yourself from the platform for a specified period.
• Reality Check: You will receive regular alerts when a set amount of time has passed.
• Account Closure: The option to permanently close your account if needed.

For more information on responsible gaming, visit our Responsible Gaming page.

8 Copyright and Intellectual Property

All content on the bg345 platform — logos, designs, software, text, graphics and other materials — is protected under our intellectual property rights or those of our licensors. No individual may reproduce, distribute or modify this content without our written permission.

Intellectual property related to game content belongs to Pragmatic Play, PG Soft, JILI, Evolution Gaming, Spribe and other respective providers.

9 Limitation of Liability

bg345 strives to provide uninterrupted service, however we will not be liable for the following:

• Games being disrupted due to internet connection loss
• Transaction delays caused by issues with third-party payment providers
• Unexpected server downtime or scheduled maintenance periods
• Losses arising from negligent use of your own account

To the maximum extent permitted by law, bg345's total liability will never exceed the amount of the transaction in question.

10 Account Suspension and Termination

bg345 reserves the right to suspend or terminate any account without notice in the following circumstances:

• Registration using false information
• Operating multiple accounts
• Attempting bonus fraud or exploiting system advantages
• Suspicion of money laundering or fraud
• Violation of any other terms

Funds held in an account closed for legitimate reasons may be returned after a standard verification process; however, funds will be forfeited in cases of fraud.

11 Privacy Policy

Details regarding the collection, storage and use of your personal information are described on our Privacy Policy page. bg345 does not sell your information to third parties and keeps all data secure through SSL encryption.

By registering on our platform, you are also deemed to have accepted the privacy policy.

12 Dispute Resolution

If you have any dispute or complaint, please contact us first through our 24/7 live chat support or by email. We will do our utmost to resolve disputes with full integrity.

If a resolution is not reached through live chat or email, both parties may use alternative dispute resolution (ADR) methods by mutual agreement.

Support email: [email protected]

13 Changes to Terms

bg345 reserves the right to change, amend or update these terms and conditions at any time. After any change, the updated date will be displayed on this page. For significant changes, a notice may be sent to your registered email address.

Continued use of the platform after any changes will be taken to mean that you have accepted the revised terms. We therefore recommend checking this page regularly.

14 Contact and Support

If you have any questions about these terms and conditions, please contact our support team:

• 24/7 Live Chat — support available in Bengali
• Email: [email protected]
• Support hours: 7 days a week, 24 hours a day (Bangladesh Standard Time, UTC+6)

For more information, visit our FAQ page, Privacy Policy and Responsible Gaming page.